This company has a great reputation for delivering high-quality electrical services. Many customers have praised their professionalism, punctuality, and expertise. The company's technicians are well-versed in their trade and take the time to explain the issues and solutions to customers. Some customers have noted that the company's prices may be slightly higher than those of competitors, but they feel that the quality of work justifies the cost.However, there are some issues with customer service that have been reported by a few customers. In one instance, a customer had to wait for an extended period for a replacement breaker to be installed, and when it finally arrived, it was the wrong size. The company's responsiveness to customer concerns has also been criticized in some cases.In terms of innovativeness, the company has been praised for its use of technology to stay connected with customers and to streamline its services. The company's website and online portal are user-friendly and provide customers with easy access to their account information and scheduling.Overall, this company is a solid choice for customers looking for reliable and professional electrical services. While there may be some areas for improvement in terms of customer service, the company's commitment to quality and innovation makes it a worthwhile investment.