Tampa Bay
Jim's Tires & Wheels
34.48
34.48
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Small business
In-store pickup
Oil change
Mechanic
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Innovativeness
Quality
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The location of Jim's Tires & Wheels in Dade City seems to be a well-established and reliable choice for automotive services, particularly tire sales and repair. With an overall rating of 4.5, customers have generally had a positive experience with the business.The quality of service is also consistently high, with an average rating of 4.5. Many customers have praised the professionalism, knowledge, and friendliness of the staff, particularly Robert and the repair shop team.In terms of pricing, Jim's Tires & Wheels appears to offer competitive rates, with an average rating of 4.8. Customers have reported finding great deals and savings on tire purchases, and the business seems to strive to provide fair and transparent pricing.The innovativeness of the business is also notable, with a rating of 4.8. The owners seem to be committed to providing exceptional customer service, using advanced technology, and staying up-to-date with industry developments.However, it's worth noting that there have been some issues with customer service, particularly with wait times and communication. One customer reported waiting 30 minutes for service and having to track down an employee to get assistance. Another customer had a negative experience with a particular employee who was described as "horrible" and "rude."Overall, Jim's Tires & Wheels appears to be a reliable choice for automotive services, but customers should be aware of the potential for inconsistent customer service. With a focus on quality, pricing, and innovativeness, this business seems to be working towards providing exceptional value to its customers.Some suggestions for improvement could include:* Improving communication and wait times to reduce customer frustration* Providing clearer information about pricing and services offered* Continuing to invest in advanced technology and training to stay competitive and innovative* Ensuring that all employees are providing high-quality customer service and resolving any issues promptly and professionally.By addressing these areas, Jim's Tires & Wheels could further solidify its position as a top choice for automotive services in Dade City.
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