The business has an overall rating that reflects its excellent service, quality work, and fair pricing. However, there seems to be some inconsistency in the quality of service, as evidenced by one negative review from 2013. Fortunately, this appears to be an isolated incident. The business has a strong reputation for delivering high-quality work, with many customers praising their excellent paint and body work. They also seem to be innovative in their approach, with many customers mentioning their willingness to go above and beyond to meet their needs. The business has a clear focus on customer satisfaction, which is evident in their friendly and professional staff. However, it's worth noting that the business has some irregular working hours, which may not be convenient for all customers. Overall, this business is a great choice for anyone in need of auto body work or painting services.The one negative review from 2013 highlights the importance of proper customer service and communication. The business charged a customer $500 for five days of storage, which seems excessive. However, it's worth noting that this incident appears to be an isolated case, and the business has since taken steps to improve their customer service.The business's commitment to quality is evident in their attention to detail and their willingness to go above and beyond to meet their customers' needs. They seem to be very efficient in their work, with many customers praising their quick turnaround times. The business also has a strong focus on customer satisfaction, which is evident in their friendly and professional staff.In terms of innovativeness, the business seems to be ahead of the curve in terms of their approach to customer service. They have a strong reputation for being honest and transparent, which is evident in their willingness to provide clear estimates and explanations of their work. They also seem to be very flexible, with many customers praising their willingness to work with their insurance companies to get the best possible outcome.Overall, this business is a great choice for anyone in need of auto body work or painting services. However, it's worth noting that the business has some irregular working hours, which may not be convenient for all customers.