This business offers a variety of water sports equipment rentals, including jet skis, and guided tours in the Indian Rocks Beach area. The staff seems friendly and knowledgeable, with guides like Ski King Dan and Captain John providing great service and taking customers to beautiful locations. However, there have been some issues with customer service, such as being told to arrive an hour and a half early for a reservation and then having to wait in the hot sun for the staff to show up. Some customers have also had problems with communication, such as not being able to reach the staff by phone. One customer even reported being told they couldn't ride a jet ski because their boyfriend didn't speak English clearly enough. The prices for the guided tours seem reasonable, and the staff is accommodating and flexible. However, the overall quality of the experience can be inconsistent, with some customers having issues with the staff and others having great times. The business seems to be trying to improve, but there are still some areas that need work.