The location has a good reputation with a 4.7-star rating out of 5. Customers praise the quality of the pizza, with many raving about the unique Detroit-style crust and flavorful toppings. The pricing is also considered reasonable, with most customers feeling that they get good value for their money. The innovativeness of the location is unclear, as there are no notable comments about it in the reviews. However, the consistency of the high-quality food and excellent customer service suggest that the location is doing something right. One of the issues is the inconsistent delivery times, with some customers experiencing long delays and others receiving their orders promptly.