Tampa Bay
Jessica & Michael Counseling and Consulting
22.53
22.53
Overview
Mental Health Counselor working with adults and children.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
Pricing
Overall
Quality
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The location is a medical service and mental health clinic, offering counseling and therapy services to adults and children. The clinic is wheelchair accessible and has a restroom on site. Clients can schedule appointments online or by phone and can choose between in-person or virtual sessions. The clinic has a team of therapists, including Jessica and Michael, who have received positive reviews from clients for their compassion, professionalism, and effectiveness in helping clients overcome various issues.
Some clients have reported difficulty in getting in touch with the clinic, with one client stating that they left multiple voicemails and emails without receiving a response. However, the clinic has responded to this issue, stating that they return all voicemails within 48 business hours and offer multiple ways to connect with them.
Another issue that has been reported is billing and administrative concerns, with one client stating that they were charged multiple copays before their insurance was accepted and were not refunded. However, the clinic has responded to this issue, stating that they reviewed and responded to the client's concerns in writing and made every effort to explain the billing process.
Despite these issues, the clinic has received many positive reviews from clients who have praised the therapists for their kindness, understanding, and effectiveness in helping them overcome various issues. Clients have also appreciated the flexibility of the clinic's scheduling and the convenience of being able to schedule appointments online or by phone.
Overall, the clinic seems to have a strong team of therapists who are dedicated to helping clients overcome various issues. However, there are some areas for improvement in terms of communication and billing.
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Hours
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