Tampa Bay
Jesse Romeu-Velez
51.18
51.18
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Overall
Quality
Submit a review
This medical service location, Bond Clinic, offers pulmonology services through Dr. Jesse Romeu-Velez. The building is located at 325, 1st St N Street in Winter Haven City. The staff seems to be kind and caring, with Dr. Velez being described as wonderful, kind, and helpful. Patients report that he listens to their concerns. However, there are significant issues with communication and follow-through. Several patients have complained about the staff not returning phone calls, not sending prescriptions or referrals, and not scheduling appointments as requested. Patients have had to visit the office in person to get answers to their questions. It's also mentioned that Dr. Velez's staff has been reported to be unresponsive, despite complaints from patients. The office has wheelchair-accessible restrooms, parking lots, and entrance, making it accessible to people with disabilities. The location accepts debit and credit cards for payments. Unfortunately, these strengths are overshadowed by the problems with communication and staff follow-through.
Own this business?
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS