The Jerry Ulm Truck Center of Tampa Bay is a car dealership located on Dale Mabry Hwy Highway in Tampa City. The business operates 24 hours a day, seven days a week, except on Thursdays, when it is closed. Jerry Ulm offers a wide range of vehicles, including Chrysler, Dodge, Jeep, and RAM trucks, and claims to have the best prices in the Tampa area without the hassle. Many customers have praised the dealership for its friendly and helpful staff, especially its sales team. Some reviewers have mentioned that the staff is not pushy and takes the time to ensure that buyers get what they want. Customers have also commended the dealership's service department, stating that they receive excellent customer service. However, some customers have had negative experiences with the dealership. Some reviewers have mentioned that the dealership was dishonest and tried to add extra fees to the purchase price. Others have complained about the dealership's service department, stating that they received poor customer service and that their vehicles were not properly repaired. One reviewer mentioned that they had to take their vehicle back home after the dealership was unable to fix the issue, only to discover that the problem was easily solvable with a simple replacement of the clutch cylinder. Another reviewer claimed that the dealership's service department was a "zoo" and that they felt like they were being treated like "cattle." The dealership has responded to most of the negative reviews, apologizing for any inconvenience caused and offering to make things right. However, it appears that some customers are not satisfied with the dealership's response and are unlikely to return. Overall, the Jerry Ulm Truck Center of Tampa Bay has a mixed reputation, with some customers praising its friendly staff and others criticizing its service department and business practices.