Tampa Bay
Jerry Ulm Collision Center
2.37
2.37
Overview
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Features
NFC mobile payments
Mechanic
Onsite services
Credit cards
Free street parking
Wheelchair accessible parking lot
Wheelchair accessible entrance
Free parking lot
Appointments recommended
On-site parking
Wheelchair accessible restroom
Debit cards
Restroom
Photos & videos
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Pricing
Quality
Overall
Innovativeness
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Business is generally good with a few issues. The good news is that this body shop has a lot of positive reviews, with many customers praising the friendly and professional service, quick turnaround times, and high-quality work. The shop is also willing to go above and beyond to ensure customer satisfaction, as evidenced by the many glowing reviews. However, there are some issues that need to be addressed. Some customers have experienced delays and communication problems, with a few even having to wait weeks for their vehicles to be repaired. Additionally, a few customers have reported that the work done was not up to par, with some even experiencing problems with the paint job. One of the biggest concerns is the lack of communication and follow-up with customers. Some customers have reported having to call the shop multiple times to get updates on the status of their vehicle, and even then, they may not receive a prompt response. This lack of communication can be frustrating for customers and can lead to a negative experience. The shop's pricing is generally considered to be good, with many customers praising the competitive prices and the value for the work done. However, there may be some issues with the pricing and billing process, as evidenced by a few customers who have reported overpaying for their repairs.In terms of innovativeness, the shop appears to be doing a good job of staying up-to-date with the latest technology and techniques. The shop has a reputation for using high-quality materials and equipment, and many customers have praised the attention to detail and the care that the technicians take in their work. However, there may be some opportunities for the shop to innovate and improve its processes, such as implementing a more efficient communication system and improving the quality control process.Overall, this body shop has a lot of potential, but there are some areas that need to be addressed in order to improve customer satisfaction and overall quality. With a few tweaks and improvements, this shop could be one of the best in the business.
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Categories
Travel & Recreation
Car Rental
Shopping
Car Accessories
Automotive & Boat Service
Car Detailing
Car Parts
Used Car Parts
Auto dent removal service
Auto machine shop
Car rental agency
Auto body shop
Auto wrecker
Auto bodywork mechanic
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