The overall experience at this medical service location is satisfactory, but there are areas for improvement. The quality of care is generally good, but there have been some complaints about the staff's behavior and communication. The pricing is reasonable, considering the services provided. However, there have been some issues with billing and payment processing. The innovativeness of the practice is commendable, but it seems to be hindered by the internal disorganization and communication breakdowns. The staff's ability to respond to patients' concerns and needs is lacking, which has resulted in frustration and disappointment for some patients. Despite these issues, the location has received high praise from some patients, highlighting the doctor's expertise and compassion. To improve, the practice should focus on addressing the issues with staff behavior and communication, and ensuring that patients receive timely and effective support.The reviews suggest that the staff's behavior is a significant issue, with some patients experiencing rudeness and unprofessionalism. There have been complaints about long wait times, difficulties with billing and payment, and a lack of communication from the staff. However, there have also been positive reviews from patients who have had a good experience with the doctor and the staff. It seems that the practice is aware of these issues and is taking steps to address them, but more work needs to be done to improve the overall experience for patients.