This medical service has a bit of a mixed reputation. The office seems to be quite busy, which might lead to difficulties in getting through on the phone. However, the staff does offer wheelchair accessibility. When it comes to care, patients have had varying experiences. Some have found the nurse practitioners to be knowledgeable and attentive, while others have felt dismissed and unheard. One reviewer had a particularly concerning experience where they felt their pain concerns were not taken seriously. On the other hand, some patients have reported excellent results and a pleasant experience with nurse practitioner Jenny Freyle. She seems to listen to her patients' needs and works with them to achieve positive outcomes. Overall, it seems like this medical service could benefit from some improvements in communication and patient care, but it's not all bad.