This business location has a solid reputation, with most clients being very satisfied with their experience. The quality of care is consistently high, with many clients praising the kindness, professionalism, and knowledge of Jennifer Senior and the staff. The business is wheelchair accessible, which is a significant plus for clients with mobility issues.
The overall experience is very good, with clients appreciating the friendliness, efficiency, and thoroughness of the care they receive. However, one client had a frustrating experience with scheduling, which is a significant issue.
The business's innovativeness is unclear, as there is no information available about their use of new technologies or approaches to care.
One notable issue is the lack of follow-up with one client after a telehealth visit, which resulted in a delayed review of their visit summary on the patient portal. This is a significant issue, as it may indicate a lack of attention to detail or communication.
The business accepts various forms of payment, including NFC mobile payments, debit cards, and credit cards, making it convenient for clients to pay for their services.