This medical service facility has a reputation for being a trusted source for digestive care, and its leading gastroenterology providers are well-regarded. The building's address is easily accessible, and the wheelchair-accessible features, including the parking lot, entrance, and restroom, make it a welcoming environment for people with disabilities.
However, several clients have expressed dissatisfaction with the quality of care, citing issues with communication and empathy. One patient reported experiencing significant pain after a procedure and was dismissed by the doctor's office. Another patient claimed that Dr. Leigh ignored their concerns and failed to respond to their messages.
In contrast, several other clients have praised Dr. Leigh's kindness, patience, and thoroughness in diagnosing and treating their conditions. They appreciate her willingness to listen and discuss their concerns.
The facility's working hours are relatively standard, with Monday through Friday appointments available between 8:00 AM and 5:00 PM. However, some clients have reported difficulty in getting appointments or waiting for long periods to see the doctor.
Overall, while this facility has its strengths, including its innovativeness and high-quality staff, it falls short in terms of quality care and patient satisfaction.