The business has received 4.4/5 stars from third-party ratings, indicating a high level of customer satisfaction. The majority of customers have reported positive experiences, with several praising the friendly and knowledgeable staff, including salespeople like Manuel Henriquez, Steven Gallant, and Karen Gosse. Many customers have also appreciated the dealership's willingness to work with them to find the right vehicle and price. However, some customers have reported issues with communication and service quality, including one customer who had to wait for two hours to have their vehicle repaired and was quoted different prices for services.