The business has generally received positive reviews from customers. Most of the reviewers praised the staff's professionalism, knowledge, and friendly demeanor. The sales team, particularly individuals like Anthony Malec, Ashley Craig, and Casey, were highlighted for their excellent service and ability to match customers' needs with the right vehicles. Many reviewers also appreciated the smooth and efficient buying process, with some even mentioning that they felt like part of the Crystal River family. The service department, including Mike Miller, was commended for their exceptional customer service and ability to handle repairs and maintenance with professionalism.However, a few reviewers noted some issues with the service department, such as a long wait time and a feeling of being talked down to. One reviewer had a particularly negative experience, mentioning that a sales manager, Bruce Acevedo, was rude and unprofessional.The location itself appears to be well-maintained, with on-site parking and a free parking lot. The business accepts various forms of payment, including NFC mobile payments, debit cards, credit cards, and checks. They also offer services such as oil changes, car washes, and vehicle repair, making it a one-stop shop for customers.The business's commitment to innovation is evident in their use of technology, such as mobile payments, and their willingness to go the extra mile for customers, like loaning out a vehicle for repairs. Overall, the business has received praise for its quality, pricing, and innovativeness, making it a reliable choice for car buyers and owners in the area.