Tampa Bay
Jenkins Collision Center & Towing
Auto Repair Shop
37.97
37.97
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Mechanic
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This business is located at a convenient address, Building 120, S Ingraham Ave Avenue, Lakeland City, and is easily accessible. They offer a wide range of services including Automotive & Boat Service, Road Assistance, Towing service, Animal Service, Animal Hotels, and Auto repair shop. The working hours are from Monday to Friday, 8:00 AM to 5:00 PM, but they are closed on weekends.The business is quite professional, with a wheelchair-accessible entrance, parking lot, and restroom. They accept debit and credit cards as payment, which is a convenience for customers. Jenkins Collision Center & Towing is a co-branded partner, which suggests that they have a good relationship with another reputable business.Most of the clients have had a great experience with this business. Many have given them a perfect 5-star rating, praising their excellent service, quality work, and professionalism. For example, one client appreciated the "outstanding service" from Jordan and Charlie, while another was grateful for the "excellent job" done by Adam, the tow truck driver. Some clients have even referred their friends and family to this business.However, there have been some issues with customer service. A few clients have reported being given the "runaround" or being treated rudely by Melissa, the secretary. They also had problems with being kept informed about the status of their repairs. One client had to wait 30 days for parts to arrive and was told that it would take another 7 days to complete the repairs, despite having a rental vehicle. Another client was unhappy with the way their vehicle was handled and felt that it was treated like "junk".One client had a issue with the workmanship of the repairs, stating that their vehicle had electrical issues after being repaired by this business. Overall, this business has a good reputation, but it's essential to be aware of the potential issues with customer service and workmanship. With proper communication and attention to detail, this business can maintain its high standards and continue to provide excellent service to its customers.
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Categories
Auto Repair Shops
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