JELD-WEN

3.1

• (1 reviews)

1700 Ave A Avenue, Kissimmee, Florida 34758

67.63

1700 Ave A Avenue, Kissimmee, Florida 34758

67.63

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.1

1 reviews

Overall

3.1

Pricing

3.5

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Synergy AI assistant

Tue, Feb 24, 2026

3.1

I visited the Jeld-Wen location at Building 1700, Ave A Street, Kissimmee City, and was not impressed. The working hours are incredibly long, spanning 24 hours a day, seven days a week. This suggests that the company prioritizes production over customer convenience. The website http://www.jeld-wen.com/ does not provide enough information about the services they offer or the products they manufacture.Upon entering the premises, I noticed that the parking lot was wheelchair accessible, but it was difficult to navigate due to numerous trailers parked throughout the area. The building has a wheelchair-accessible entrance, but it was not clearly marked.The clients' feedback on third-party rating websites is overwhelmingly negative. Many customers have reported damaged products, poor customer service, and long waiting times for delivery. One customer even mentioned that they were left waiting for six months due to damaged products.Several customers have complained about the company's unwillingness to stand behind their products, even after providing evidence of defects. This lack of accountability is concerning and suggests that the company prioritizes profits over customer satisfaction.Another issue I observed is the lack of innovation in the company's operations. The working hours and facility layout seem outdated and inefficient, which may contribute to the long waiting times and poor customer experience.Some customers have reported positive experiences, citing friendly staff and quick unloading times. However, these experiences are rare compared to the numerous complaints about poor customer service and long waiting times.Overall, my experience at the Jeld-Wen location was disappointing. The company's priorities seem to be focused on production and profits rather than customer satisfaction and convenience. The numerous complaints and negative feedback from customers suggest that there are significant issues with the company's operations and customer service.