Jeffrey S. Shivers CPA

3.5

• (1 reviews)

1555 Williamsburg Square Street, Lakeland, Florida 33803

38.58

1555 Williamsburg Square Street, Lakeland, Florida 33803

38.58

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Directions

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Appointments recommended

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Reviews

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3.5

1 reviews

Pricing

5.0

Overall

3.5

Quality

2.8

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Synergy AI assistant

Mon, Feb 23, 2026

3.5

The location appears to be a professional and well-organized office, with a convenient location and wheelchair accessibility features. However, the inconsistent communication and responsiveness from the staff have raised some concerns. It seems that some clients have experienced difficulty in getting help with their taxes or receiving refunds in a timely manner. One client reported being ignored after several meetings, while another had to wait eight months to file their taxes. On the other hand, a few clients have expressed high praise for the office, stating that they have always exceeded expectations and provide top-notch service. The high rating for pricing suggests that clients are satisfied with the cost of services. Overall, the location's strengths in organization and accessibility are somewhat offset by its weaknesses in communication and responsiveness. The main issue is the inconsistent communication and responsiveness from the staff.