The neurology clinic in Inverness City provides a comfortable environment for patients, with staff that are friendly and courteous. Dr. Jordan and his residents are knowledgeable and engage with patient care history and present conditions, showing a high level of compassion and thoroughness. However, there have been some issues with listening to patients and returning phone calls, which can be a significant drawback for some individuals. Overall, the clinic seems to prioritize patient care, but can improve on communication and responsiveness. Unfortunately, some patients have felt disrespected and ignored, which is a major issue that needs to be addressed. Despite this, many patients have been very satisfied with their experience and have found the doctors to be trustworthy and knowledgeable. The clinic seems to have a good balance between old-school and new-school approaches to healthcare, which is beneficial for patients.