The business is located in a convenient spot with on-site parking, making it easy to access. The address is listed as Building 2303, James L Redman Pkwy Parkway, Plant City City, but one customer felt misled by this location, as they were expecting to be closer to Plant City. The business appears to be available 24/7, every day of the week, which is a plus for customers who need immediate assistance. However, one customer's experience was marred by the fact that they were told the business was open on Sundays, when in fact it was closed. Another customer had a poor experience with the quality of the work, and a third customer felt overcharged for a service. One positive review mentioned that a new key was made for a customer's car. Despite the issues, the business has a co-branding partnership with Jeff Locksmith & Keys, which could be a positive aspect. Overall, the business could improve by being more accurate with its operating hours and addressing customer complaints about quality and pricing.