Tampa Bay
JD Parker & Sons
20.27
20.27
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Plastic bottles
Electronics
Light bulbs
Glass bottles
Metal cans
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Pricing
Innovativeness
Quality
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JD Parker and Sons is a waste management company serving the New Port Richey area. They offer a range of services, including trash removal, recycling, and yard debris removal. The company has a team of employees who are responsible for collecting trash and recyclables from residential and commercial properties.Despite some positive reviews, there are several issues with JD Parker and Sons' services. One of the main concerns is the company's inconsistent pickup schedule. Some customers have reported that their trash was not collected on time, and in some cases, the company failed to show up at all. This has led to frustration and disappointment among customers who are left to deal with overflowing trash and potential health hazards.Another issue with JD Parker and Sons is the company's lack of communication with customers. Some customers have reported difficulty in getting in touch with the company's customer service team, and when they do manage to contact them, the responses are often unhelpful or dismissive. This lack of communication can make it difficult for customers to resolve issues and get the help they need.Additionally, some customers have reported that the company's employees are not professional or courteous. In one case, a customer reported that the trash collectors were rude and dismissive when they complained about the company's services. This kind of behavior is unacceptable and can damage the company's reputation.On the other hand, JD Parker and Sons has received praise for its recycling services. Some customers have reported that the company's recycling program is effective and well-organized, making it easy for customers to recycle correctly.In terms of pricing, JD Parker and Sons has received mixed reviews. Some customers have reported that the company's prices are reasonable and competitive, while others have complained that the prices are too high. One customer reported that their bill increased significantly without warning, leading to financial hardship.Overall, JD Parker and Sons is a company with both positive and negative qualities. While it offers some excellent services, such as recycling, it also has significant issues with consistency, communication, and customer service. As with any business, it's essential to weigh the pros and cons and make an informed decision about whether or not to use their services.It's worth noting that JD Parker and Sons has a relatively low overall rating, which may indicate a need for improvement in these areas. However, it's also worth noting that the company has a dedicated team of employees who are working hard to provide excellent service to their customers.In order to improve their services, JD Parker and Sons could consider implementing more efficient pickup schedules, improving their customer service team's communication skills, and providing better training to their employees on customer service and professionalism. By addressing these issues, the company may be able to increase customer satisfaction and improve its overall rating.
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