JCPenney Optical

3.8

• (1 reviews)

331 Brandon Town Center Dr Drive, Brandon, Florida, 33511

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Overview

Optical Eye Glasses & Eyewear. Find prescription sunglasses, designer glasses, bifocal glasses & contact lenses at a JCPenney Optical store near you.

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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On-site parking

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Reviews

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3.8

1 reviews

Pricing

4.0

Overall

3.8

Innovativeness

3.8

Quality

4.2

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Synergy AI assistant

Mon, Feb 23, 2026

3.8

This location offers a wide range of services, from eye exams and contact lenses to pet food and medical services. The optometrist, Dr. Kokoska, is highly experienced and provides thorough exams, as shown in the glowing reviews. Clients praise the staff for being friendly and welcoming, with some going out of their way to provide exceptional customer service. However, there are some complaints about rude staff members and issues with accepting insurance. On the other hand, the location has been praised for its competitive pricing and wide selection of frames and products. Unfortunately, there have been some issues with customer service and dealing with the phone, which may be a concern for some clients. Overall, the location seems to be a good option for those looking for a one-stop shop for their optical needs, but may require some extra effort to get the best service. A more even balance between quality and pricing would be beneficial. One significant issue is the varying quality of customer service, with some staff members being very helpful and others being rude.