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JCPenney

4.3

• (1 reviews)

2001 Osceola Parkway, Kissimmee, Florida 34741

73.41

2001 Osceola Parkway, Kissimmee, Florida 34741

73.41

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Overview

Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Onsite services

Quick visit

Checks

Curbside pickup

On-site parking

In-store pickup

In-store shopping

Photos & videos

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Reviews

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4.3

1 reviews

Overall

4.3

Pricing

5.0

Innovativeness

4.5

Quality

3.1

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Synergy AI assistant

Tue, Feb 24, 2026

4.3

Overall, this business location seems to be providing a good experience for its customers. While the quality of products and services is average, the pricing is very competitive, which is a significant plus. The innovativeness of the business is also notable, with a wide range of products and services available. However, there is one major issue that stands out, which is the inconsistent quality of products and services.The business has a wide range of products and services, including clothing, furniture, jewelry, and more. The staff is generally friendly and helpful, but there have been some instances of poor customer service. The store is well-organized and clean, making it a pleasant place to shop.One notable aspect of this business is its pricing. The prices are very competitive, making it a great option for customers looking for deals. The business also offers a rewards program, which can help customers save even more money.Despite the many positive aspects of this business, there is one major issue that needs to be addressed. The quality of products and services is inconsistent, which can be frustrating for customers. Some customers have reported receiving damaged or defective products, while others have experienced poor customer service.To improve, the business could focus on ensuring that all products and services meet a high standard of quality. This could involve implementing new quality control measures and providing additional training to staff. By doing so, the business can build trust with its customers and establish itself as a reliable and trustworthy retailer.Overall, this business location has a lot to offer its customers, but it needs to work on improving the quality of its products and services to truly stand out from the competition.