Tampa Bay
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JCPenney
31.80
31.80
Overview
Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
Free parking lot
Delivery
Onsite services
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Checks
Curbside pickup
On-site parking
In-store pickup
In-store shopping
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This location of JCPenney offers a wide selection of brand-name clothing, footwear, furniture, and more. The store's cleanliness and organization were praised by many customers. However, some customers experienced inconsistent pricing and coupon acceptance. The staff was generally friendly and helpful, but some customers reported receiving poor customer service.Many customers praised the store's large variety of products, including jeans, clothing, and shoes. Some customers appreciated the store's sales and discounts, which made it easier for them to find great deals. However, a few customers complained that the store's sales racks were not refreshed frequently enough, making it seem like the same merchandise was available for weeks.One customer reported a disappointing experience with customer service, stating that the staff was rude and lied to them about setting up a rewards card. This issue was brought to the attention of the store management, and they apologized for the experience.Overall, this JCPenney location seems to offer a solid shopping experience, but there are some areas for improvement, particularly with regards to customer service and pricing consistency.
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