business or service...

Tampa Bay

JCPenney

4.3

• (1 reviews)

8102 Citrus Park Town Ctr Street, Tampa, Florida 33625

4.63

8102 Citrus Park Town Ctr Street, Tampa, Florida 33625

4.63

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Overview

Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Wi-Fi

Onsite services

Quick visit

Checks

Curbside pickup

On-site parking

In-store pickup

In-store shopping

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Pricing

5.0

Overall

4.3

Innovativeness

4.5

Quality

3.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

This department store has a good overall score, but it's slightly below average. The quality of products is average, but some customers have reported issues with customer service. The pricing is a major strength, with many customers praising the deals and discounts available. However, the store could improve its innovativeness, as some customers have reported a lack of new and exciting products.The store's location in the Citrus Park Town Center is convenient, with plenty of parking and amenities available. The staff is generally friendly and helpful, although some customers have reported issues with long wait times and difficulty finding help. The store's layout is easy to navigate, with a wide range of products available on multiple floors.Some customers have reported issues with the store's customer service, including long wait times and unhelpful staff. However, many customers have also reported positive experiences with the staff, praising their friendliness and helpfulness. The store's return policy is generally reasonable, with customers able to return items within a reasonable time frame.Overall, this department store has some strengths, including its convenient location and competitive pricing. However, it also has some weaknesses, including issues with customer service and a lack of innovativeness. With some improvements in these areas, the store could become a more popular destination for shoppers in the area.