Tampa
JCPenney
Overview
Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.
Features
NFC mobile payments
Wi-Fi
Onsite services
Credit cards
Checks
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
In-store pickup
Quick visit
Curbside pickup
On-site parking
Wheelchair accessible restroom
Debit cards
Restroom
Delivery
Photos & videos
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Innovativeness
Quality
Pricing
Overall
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This location has a mix of positive and negative experiences from customers. Some people appreciate the wide selection of brand-name clothing, footwear, and furniture, as well as the friendly and helpful staff. Others have experienced issues with customer service, including rude employees, long wait times, and a lack of assistance with questions or problems.Some customers have reported that the store is often disorganized, with merchandise out of stock or not properly labeled. Others have expressed frustration with the return and exchange process, including difficulties in getting a refund or exchanging an item.However, many customers have also had positive experiences, praising the store's prices, sales, and loyalty rewards. Some have mentioned that the store is a great place to find deals on specific items, and that the staff is friendly and willing to help.The main issue that stands out from customer reviews is the inconsistent customer service experience. While some employees are described as friendly and helpful, others have been reported to be rude and uncooperative. This inconsistency can make it difficult for customers to know what to expect when visiting the store.Overall, the quality of the store's merchandise and pricing are also variables. Some customers appreciate the quality of the clothing and furniture, while others have reported issues with the quality or durability of certain items.One specific issue that was mentioned by several customers is the lack of innovation and modernization in the store's layout and offerings. While the store has a wide selection of merchandise, some customers feel that it lacks a unique or modern twist, and that the store could benefit from more updates and renovations.Despite these issues, many customers have expressed loyalty to the store and have praised its affordability and value. With some improvements to customer service and innovation, this location could potentially become a more positive and enjoyable shopping experience for customers.
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Hours
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Monday
Tuesday
Wednesday
Thursday
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Saturday
Sunday
Categories
Shopping
Shopping Malls
Clothing Stores
Furniture Stores
Jewelry Stores
Furniture store
Clothing store
Shoe store
Jewelry store
Department store
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