This business seems to offer a mix of quality services and poor customer experiences. The building is wheelchair accessible, and there is a restroom available for clients. However, there have been instances where clients felt ignored and were not able to communicate effectively with the attorney. One client was left with an empty wallet after being told to complete paperwork that they were not required to pay for. On the other hand, some clients have reported having positive experiences with the business, citing professional and helpful staff. The pricing is generally considered to be good value. The business could benefit from improving its communication and customer service to better meet the needs of its clients. It's recommended to take extra steps to ensure that clients are properly informed and guided throughout the process. A lack of clear communication may lead to misunderstandings and poor outcomes.