The office is wheelchair accessible, with a wheelchair-accessible restroom, parking lot, and entrance, which is a definite plus. However, the location seems a bit isolated, being situated in a building far from the main roads of Ocala City. You may have trouble finding it, as one of the reviewers did. The staff can be a bit unfriendly and unresponsive at times, as two reviewers experienced. However, not all reviewers had negative experiences with the staff, and some found them to be very friendly. The office has a decent selection of payment options, including NFC mobile payments, debit cards, and credit cards, which makes it convenient for patients to pay their bills. The doctor, Jay J. Rubin, M.D., is well-qualified, and some reviewers were very satisfied with his care. However, one reviewer felt that he knew next to nothing about migraines and Dystonia, which raises some concerns about the doctor's expertise. The office seems to have some issues with patient management, as one reviewer experienced a missed appointment being incorrectly billed, and another reviewer had to wait for an extended period in an exam room. This issue needs to be addressed by the office to improve their overall quality. Overall, the office has some good qualities, but it also has some areas that need improvement.