Tampa Bay
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Javier Placer, M.D. Clermont Florida
63.97
63.97
Overview
Chronic pain with nerve blocks & sc at Florida Spine & Pain. Our team offers innovative treatments to alleviate discomfort and improve your quality of life.
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NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Appointments recommended
Appointment required
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The review of Florida Spine & Pain Clinic suggests a generally average experience, with a rating of 3.5 out of 5 overall. The quality of care is rated higher at 4.1 out of 5, indicating that patients generally feel that they receive good care from the doctors and staff. However, the pricing is a major area of concern, with a rating of 2.6 out of 5, suggesting that patients may find the costs of treatment to be prohibitively expensive. The innovativeness of the clinic's treatments and procedures is also rated relatively high at 4.3 out of 5.
The review highlights both positive and negative experiences from patients. Some patients report excellent care and pain relief, while others express frustration with the billing process, wait times, and perceived lack of attention to their needs. A few patients mention specific issues with staff members, including dismissive or rude behavior.
One patient reports a particularly negative experience with the billing department, citing a situation where they were charged for an appointment they didn't attend due to a miscommunication with the office. Another patient mentions that they were hung up on by a staff member when they expressed frustration with the billing process.
However, many patients also report excellent experiences with the doctors and staff, citing kindness, professionalism, and a commitment to helping them manage their pain. Some patients mention specific staff members who went above and beyond to help them, such as Gaby, who is described as "amazing" and "wonderful."
Overall, the review suggests that Florida Spine & Pain Clinic has a mixed reputation, with some patients experiencing excellent care and others encountering significant issues. While the clinic has a strong reputation for quality care, the billing process and staff interactions appear to be major areas of concern.
Some of the highlighted problems in this review are:
* Billing issues, including charge for unattended appointments
* Wait times, particularly on Tuesdays and Thursdays
* Perceived lack of attention to patient needs
* Dismissive or rude behavior from some staff members
On the other hand, some of the positive aspects highlighted in this review are:
* Excellent care and pain relief from the doctors
* Kind and professional staff, particularly Gaby and Melissa
* Commitment to helping patients manage their pain
* Efficient and helpful administrative staff, such as Rachel and Raechel
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