Tampa Bay
Jarrett-Gordon Ford Winter Haven
50.81
50.81
Overview
“Where’s the best new Ford dealer with used cars near me?” It’s at Jarrett-Gordon Ford Winter Haven, serving Lakeland, Auburndale, Bartow, Haines City, and Lake Wales.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Checks
In-store shopping
Oil change
Repair services
Used goods
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Pricing
Innovativeness
Quality
Overall
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Jarrett-Gordon Ford Winter Haven is a well-established dealership with a wide range of services, including tire sales, oil change services, car rentals, and financial services. The location is convenient, with a wheelchair-accessible parking lot and entrance. The team is professional and friendly, with a strong focus on customer satisfaction.Many customers have reported having a seamless experience, with salespeople like Lemetrius, Victor, and Mike going above and beyond to ensure their needs are met. The team is knowledgeable, patient, and transparent, making the car-buying process a pleasant one.However, there is one issue that needs to be addressed. A customer had a poor experience with the service department, citing a bait-and-switch tactic and a lack of empathy for their time. The customer was also disappointed with the missing Ford Pass Rewards points and the costly repair for their vehicle's noise issue.Despite this issue, the majority of customers have reported a positive experience with Jarrett-Gordon Ford Winter Haven. The dealership has a strong reputation for providing excellent service, competitive pricing, and a wide range of options for customers. Overall, this dealership is a great choice for those looking for a hassle-free car-buying experience.Some customers have praised the dealership's convenience, citing the at-home service option and the ability to browse and purchase vehicles online. Others have appreciated the dealership's willingness to go above and beyond to meet their needs, including offering snacks and drinks during the sales process.The dealership's inventory includes a wide range of vehicles, including Fords, Lincolns, and more. The team is knowledgeable and can help customers find the perfect vehicle for their needs and budget.To improve, the dealership could focus on addressing the issue with the service department and ensuring that customers receive the rewards they are entitled to. Additionally, the dealership could consider offering more flexible financing options and working with customers to find the best deal for their situation.Overall, Jarrett-Gordon Ford Winter Haven is a great choice for those looking for a convenient, hassle-free car-buying experience. With a strong reputation for excellent service and competitive pricing, this dealership is sure to please even the most discerning customers.
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