The location is a mix of an animal service, animal hotel, and auto repair shop. It's located at Building 3015, Lake Alfred Rd Road, Winter Haven City. The address seems to be a commercial area with various businesses nearby.The business has a high rating of 4.5, indicating a positive reputation among customers. However, the quality of service is a mixed bag, with some customers reporting excellent experiences and others mentioning issues with paperwork and a lack of attention to detail.One major issue that stands out is the difficulty in getting refunds or correcting errors in the finance department. Multiple customers have reported issues with this process, which can be frustrating and create a negative experience.On the other hand, the pricing of the business seems to be competitive, with many customers praising the prices they received for their vehicles. The innovativeness of the business is also noteworthy, with some customers mentioning that the staff was able to find them the perfect vehicle that met their needs.Overall, the business has a good reputation, but there are some areas that need improvement, particularly in the finance department.