The place is a trustworthy source for digestive care. The staff seems to care about the patients and are knowledgeable in their field. One would expect a higher level of service from the staff, especially at the front desk, as the check-in process can be unfriendly. On the other hand, doctors like Dr. Castineira are truly caring and show empathy towards the patients. The healthcare network is quite advanced and offers a wide range of treatments for various gastrointestinal issues. The doctors are the main reason people come here and they do their job well. The clinic has a good reputation and most of the staff are helpful, which might indicate a problem with the individual staff member mentioned in the review.