Tampa Bay
James Westervelt, MD
16.93
16.93
Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
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Overall
Quality
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This location is a mixed bag, with some exceptional aspects and some concerning ones. The overall rating is decent, but the quality of the service is only average. Some patients have reported problems with communication, including not being able to get through on the phone and not receiving responses to emails. This has left some patients feeling frustrated and unsure about their care.On the positive side, some patients have reported having good experiences with Dr. Westervelt and his staff, praising their bedside manner, professionalism, and care. Dr. Westervelt has been described as warm, patient, and knowledgeable, and some patients have reported feeling confident in his abilities.However, there are also some issues with the office itself. Some patients have reported that the office is not well-staffed, and that they often have to wait for long periods of time to be seen. This has led some patients to feel uncomfortable and unsupported.The location has all the necessary amenities, including wheelchair accessibility, and the office is well-maintained.There is an issue with the office's communication. Several patients have reported difficulty getting through to the office on the phone, with some even stating that they were left on voicemail every day at every hour. Additionally, patients have reported not receiving responses to emails, which has led to frustration and confusion.Despite some of the issues, Dr. Westervelt and his staff seem to genuinely care about their patients and are working hard to provide good care. However, the office's communication issues need to be addressed in order to provide the best possible experience for patients.
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