This medical service has mixed results, but it has significant issues that need to be addressed. The office is wheelchair accessible, which is a plus. They accept credit and debit cards, making it convenient for patients to pay for their services. However, the quality of service seems to be lacking, with patients experiencing long wait times and inefficient scheduling. One patient even had to wait over two hours for an appointment, only to be told that the doctor was not available. This is unacceptable for a basic eye exam. The office seems to prioritize getting patients in and out, rather than providing quality care. The staff seems to be disorganized and not communicating effectively with patients. The only positive review mentions the doctor's caring nature, but this is not enough to outweigh the negative experiences of other patients. Overall, this office needs to work on improving its service and communication with patients.