Tampa Bay
Jaime Rivera, MD
73.40
73.40
Overview
The mission of the Gastro Health Foundation is to promote awareness, education, and improve the quality of life of those affected by digestive diseases.
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The business is located in Kissimmee City at Building 710, Oak Commons Blvd Boulevard. The Gastro Health Foundation aims to improve the quality of life of those affected by digestive diseases. The clinic offers gastroenterology services under the guidance of Dr. Jaime Rivera.The staff provides excellent customer service, being responsive and helpful. However, there have been instances of poor communication and unprofessional behavior from some staff members. The clinic's organization and attention to detail are notable, with a smooth check-in and check-out process.Despite the high level of care provided by Dr. Rivera, there have been issues with scheduling appointments, with some patients experiencing long wait times or difficulties in getting a hold of the office. The clinic's ability to respond to patients' concerns and follow up on test results is also a concern.One of the main issues that has been highlighted by patients is the difficulty in getting a hold of the clinic's staff by phone, with some patients experiencing long wait times or being left with unanswered messages. This has led to frustration and a sense of being neglected.Despite these issues, the clinic has received positive reviews for its professionalism and attention to detail. Patients appreciate the time taken by Dr. Rivera to explain their results and treatment options, and the staff's commitment to maintaining a clean and safe environment.It seems that the clinic could benefit from improving its communication and responsiveness to patients, particularly in regards to scheduling appointments and responding to phone calls. By addressing these issues, the clinic can provide a more seamless and satisfactory experience for its patients.
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