This neurology office has demonstrated a strong commitment to patient care and service. The staff is LGBTQ+ friendly and welcoming, which is evident in the features such as a transgender safe space and gender-neutral restroom. The office also has on-site parking and accepts various payment methods, including NFC mobile payments. The location is wheelchair accessible, with seating, restroom, parking lot, and entrance all accommodating individuals with mobility needs.The care team, led by Jaime Burns, APRN, has received numerous glowing reviews from patients. They have praised Jaime's knowledge, kindness, and attention to detail. Patients have reported feeling informed and empowered after their visits, with one patient even crediting Jaime with changing their quality of life.However, there was a reported instance of unprofessional behavior by the receptionist and APRN Jamie Burns, which led to a negative review. The issue was that the office failed to communicate properly with a patient, resulting in missed follow-ups and cancelled appointments. The owner's response to the issue was apologetic and committed to improving.Despite this isolated incident, the office's commitment to providing high-quality care and service to the community is evident. The staff's professionalism, compassion, and dedication to patient care have earned them a 4.4-star rating and numerous recommendations from satisfied patients.