AdventHealth Sports Medicine and Rehabilitation is a well-equipped medical facility located in Palm Harbor City, offering a wide range of services including physical therapy, occupational therapy, and injury rehabilitation. The facility is wheelchair accessible, with a parking lot, restroom, and entrance that cater to people with mobility issues.
The team, led by Dr. Jacob Albert, MD, CAQSM, is known for their multi-disciplinary approach, addressing health from every angle to help patients become healthier, happier, and stronger. Dr. Albert and his team take time to listen to patients, explaining everything clearly and ensuring they understand the next steps in their care.
However, one major issue that stands out is the difficulty in getting appointments, with some patients reporting long wait times, including one instance where a patient had to wait 45 days for a doctor's appointment.
Overall, the facility has a reputation for providing high-quality care, with many patients expressing gratitude for Dr. Albert's kindness, patience, and expertise. However, the issue with appointment availability and communication is a significant concern that needs to be addressed.
The facility's working hours are limited, with Friday being the only day with regular operating hours, from 9:00 am to 5:00 pm. Patients can contact the facility through phone or visit their website for more information.
Patients praise Dr. Albert for being a great primary care doctor, very caring and taking time with each patient. They also appreciate the friendly and helpful staff, who make them feel comfortable and at ease.
One patient expressed disappointment with the office's inability to promptly respond to a refill request, resulting in a frustrating experience. However, the facility's responsiveness to customer feedback is commendable, with staff acknowledging the issue and expressing a willingness to address it.
Overall, while AdventHealth Sports Medicine and Rehabilitation has its strengths, it needs to improve its communication and appointment availability to meet the expectations of its patients.