The location has an overall excellent rating. The quality of services provided by the Tax Pros, particularly Carol, is outstanding. The tax preparation process is efficient, and Carol is knowledgeable about tax laws, making her a valuable asset to the location. The pricing is also competitive, with some clients mentioning they got a better price than others. However, one client had an issue with deceptive advertising and high costs.The location is fully accessible, with wheelchair-accessible restrooms, parking lots, and entrances. Onsite and online services are available, making it convenient for clients. Jackson Hewitt is a well-established brand, and the co-branding with Jackson Hewitt Tax Service suggests a strong partnership.One potential issue that stands out is the high cost of service mentioned by one client. The location should ensure that clients are aware of the costs involved and provide clear explanations of the fees. Additionally, the issue with American Express Serve debt cards affecting tax refunds, as mentioned in a previous review, is a concern that the location should address to avoid similar situations in the future. Overall, the location provides excellent service, and clients praise the Tax Pros, particularly Carol, for their professionalism, knowledge, and friendliness. However, the location should address the issues mentioned above to improve the overall experience for clients.