Tampa Bay
Jackson Hewitt Tax Service
72.81
72.81
Overview
Find a Jackson Hewitt tax preparation office in Wyoming. With locations across the state, it's easy to get the help you need from a Tax Pro near you.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Online appointments
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The experience at this Jackson Hewitt tax preparation office is generally positive, with a rating of 4.2 out of 5. While the pricing is considered excellent, with a score of 5.0, the quality of service is a bit of a letdown, with a score of 3.1. On the other hand, the office shows a high level of innovativeness, with a score of 4.5. However, some clients have had issues with the service, including one client who had to return to the office to file an amended federal return. The office also has a wheelchair-accessible restroom, parking lot, and entrance, which is a plus. Unfortunately, there is one issue that stands out: inconsistency in the level of service provided to clients, with some experiencing very pleasant and professional interactions, while others report feeling rushed and unattended to.
Some clients have praised the office's staff for being knowledgeable, friendly, and professional, particularly Victoria and Brian. However, others have had negative experiences, including being overcharged and having to wait for an extended period to get their taxes done. One client even reported feeling disrespected and asked for their age in a sarcastic manner, which is unacceptable.
It's worth noting that the office has made an effort to address some of these issues, with the owner responding to client concerns and offering to resolve the problems. However, more attention needs to be paid to ensuring consistency in the level of service provided to all clients. Overall, this office is a decent option for tax preparation, but it's essential to be aware of the potential inconsistencies in service.
The office's working hours are Monday to Friday from 11:00 AM to 7:00 PM, and Saturday from 11:00 AM to 5:00 PM. They also offer online appointments, which is convenient for clients who prefer to schedule their tax preparation sessions remotely. The office's address is Building 1441, S Tamiami Trl Trail, Port Charlotte City, and they can be reached by phone at +19546710820.
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