This location has a very good overall score, but the Quality score could be improved. The Pricing score is also good, but not exceptional. The Innovation score is missing, as there is no data available for it.The business has received a high volume of positive reviews from clients, praising the helpful and friendly staff, including Rose Jean, Dar'Naja Hilaire, and Melba Castillo. Many clients have reported that their tax preparers were knowledgeable, patient, and made the tax filing process easy and efficient. The staff has also been praised for being professional, courteous, and helpful in answering questions and providing explanations. Some clients have also mentioned that they will be returning to the office next year and will recommend the location to friends and family.However, one client had a negative experience, reporting that the rep had very little experience and that the process took a while due to the paperwork not matching the computer's order. Another client felt that the fees were too high.The office has a wide range of features, including appointments recommended, restrooms, wheelchair-accessible parking and entrance, onsite services, and online appointments. The business is open on Monday and Friday from 10:00 to 16:00 and 18:00, Saturday from 10:00 to 16:00, and is closed on Tuesday, Wednesday, and Sunday.