This location has been a popular choice for tax preparation services. The staff, particularly Cleo and Iris, have received high praise from clients for their professionalism, patience, and knowledge. Many clients have expressed gratitude for the excellent customer service and support they received during the tax filing process.One client noted that Cleo was "very informative, patient, and made my experience with Jackson Hewitt very pleasant." Another client praised Iris for being "patient with me through this" and for providing "incredible kind and informative" service.However, one client had a negative experience, citing "inconvenient and rude customer service." The issue was addressed by the company, and they expressed a willingness to resolve the issue.The location's accessibility features, such as wheelchair-accessible restrooms, parking, and entrances, are a plus for clients with mobility issues. The online appointment system and onsite services make it convenient for clients to schedule appointments and receive assistance.While some clients have mentioned that the location is open on weekends, it's worth noting that the hours of operation are limited during certain times of the year. Nevertheless, the overall experience at this location seems to be positive, with a strong focus on customer satisfaction and support.