This Jackson Hewitt tax preparation office in Tampa is a reliable destination for those seeking tax assistance. The staff is generally knowledgeable and professional, with many reviewers praising their helpfulness and attentiveness. Gail Smith and Loretta White are particularly well-regarded, with several customers expressing appreciation for their expertise and customer service. The office is also easily accessible, with wheelchair-accessible parking and entrance, making it a convenient option for those with mobility needs.
While some reviewers have had excellent experiences, a few have mentioned issues with communication and wait times. One reviewer expressed frustration with the handling of their tax audit, while another felt that the office did not provide adequate assistance with tax laws and regulations.
The office's pricing is generally considered competitive, with many reviewers finding it to be a good value for the services provided. However, one reviewer felt that the office's discount promotions were not clearly advertised.
The office's features, such as online appointments and on-site parking, are also appreciated by many reviewers. However, one reviewer mentioned that the office did not have a convenient location, despite its accessibility features.
Overall, this Jackson Hewitt tax preparation office is a solid choice for those seeking tax assistance in Tampa. While it may have some minor drawbacks, its strengths in staff quality and customer service make it a reliable option for many reviewers.