This location of Jackson Hewitt Tax Service has been a mixed bag for some customers. While many have had a positive experience, citing friendly and knowledgeable staff, there are some issues that have been reported. Some customers have experienced problems with the quality of service, with one person mentioning that their taxes were not processed correctly despite paying for the service. Another customer had a negative experience due to lost tax information, which caused them stress and made it difficult to file their taxes on time. Despite these issues, the pricing of the service has been a strong point, with many customers feeling that it is reasonable for the services provided. The innovativeness of the service has also been praised, with customers appreciating the use of technology to make tax filing easier and more efficient. However, it's clear that there is room for improvement in terms of quality control and customer service.The location is generally well-regarded, with many customers praising the staff for being friendly and knowledgeable. Some customers have mentioned that they have been going to this location for years and have always had a positive experience. The location is also praised for its efficiency, with some customers mentioning that they were able to get in and out quickly. However, there are some customers who have had negative experiences, such as the person who lost their tax information and had to deal with the stress of trying to file their taxes on time.One of the biggest issues that has been reported is the loss of tax information, which has caused problems for some customers. In one case, a customer mentioned that they had provided all of their tax information to the staff, but it was lost and they had to deal with the stress of trying to get it back. Another customer mentioned that they had to file for an extension due to the lost information. This is a major issue, as it can cause significant stress and make it difficult for customers to get their taxes filed on time.Despite these issues, the location has a good overall rating, and many customers would recommend it to others. However, it's clear that there are some areas where the service could be improved, particularly in terms of quality control and customer service. Overall, this location of Jackson Hewitt Tax Service is a solid choice for those looking to get their taxes done, but it's essential to be aware of the potential issues that have been reported.