The business appears to be a medical service provider, specifically a pediatrician's office. The overall experience is decent, but there are some issues that need to be addressed. The quality of care is good, with many reviewers praising the doctor's thoroughness and expertise. However, some reviewers have had issues with the wait times, which can be lengthy, sometimes exceeding two hours. This is a major drawback, as it can be frustrating for parents waiting with their sick or scared children.Pricing seems to be a strong point, with many reviewers stating that the costs are reasonable and comparable to other medical services. Innovativeness is also a highlight, with the doctor being praised for her willingness to consider alternative medical views and natural remedies.However, there are some concerns regarding the office's organization and communication. Some reviewers have reported issues with staff competence, such as nurses being rude or unprofessional, and mistakes being made with patient records. This is a significant issue, as it can lead to misunderstandings and misdiagnoses.One major issue that stands out is the lack of attention to detail and follow-through. Some reviewers have reported issues with test results being misplaced or not being communicated effectively, leading to unnecessary follow-up appointments and wasted time. This is a critical issue, as it can compromise the quality of care and lead to patient dissatisfaction.Overall, the business has its strengths and weaknesses. While the doctor is well-liked and provides good care, the office's issues with organization, communication, and attention to detail need to be addressed. With some improvements in these areas, the business could provide an even better experience for its patients.