This business location has its strengths and weaknesses. While it has a good overall rating of 3.5, the quality of services provided is somewhat lacking, with a score of 3.0. The employees' behavior and attitude can be a concern, as evidenced by a client's negative experience with one of the workers. On the other hand, the company has a good reputation, as shown by its long history and numerous positive reviews.There have been instances where the workers failed to pay attention to details, such as a client's daughter's science project being accidentally destroyed. However, the company seems to value its customers and has taken steps to address these issues, as seen in the owner's response to a complaint. The business's commitment to its customers is also demonstrated by its willingness to go the extra mile, such as coming out to work on a holiday. Despite some issues, the company appears to be dedicated to providing good service.One notable issue that has been raised is the behavior of one of the older workers, who was described as being rude and unkind. This is a concern that needs to be addressed to ensure that customers receive a positive experience.