This business location has a welcoming and inclusive environment, evident from its LGBTQ+ friendly and child-friendly features. It's wheelchair accessible, with a parking lot, entrance, and restroom designed for people with mobility issues. The business offers various services, including haircuts, beard trims, and eyebrow trimming. It has a positive reputation, with many customers praising the cleanliness, professionalism, and quality of service.Some customers have reported excellent experiences, with one customer's emotional response being touched by a stranger's kindness, leading to a generous payment for their service. However, there have been instances of poor customer service, such as one customer being told they couldn't be served because they didn't have an appointment, despite there being no other customers in the shop. Another customer had a bad experience with a barber who seemed inexperienced and gave them a poor haircut.The business seems to value customer satisfaction, with the owner responding to negative reviews and offering refunds or apologies. They also have a good reputation for being family-friendly and catering to customers' needs. The working hours seem to be consistent, with the shop open from 9 am to 7 pm on weekdays and closed on Mondays and Sundays. Overall, this business location has its strengths and weaknesses, but it seems to be working towards providing a positive experience for its customers.