This business has a great reputation with its customers, who often praise its friendly and knowledgeable staff, particularly John. The service is professional, and the prices are considered to be great value. One customer mentions the ability to find parts that might be hard to come by. The business has a good selection of starters and alternators, and some customers have returned for multiple repairs. Overall, the business has a strong reputation, and customers are very satisfied with the service they receive. It would be great if the business could do more to be innovative in its services and stay up-to-date with the latest technology.