The location appears to be a reputable pet care facility, with a strong focus on providing a safe and enjoyable experience for dogs. The staff is friendly and attentive, with a clear passion for animal care. The facility offers a variety of services, including dog daycare, boarding, and in-home care, and has a well-organized system for monitoring and reporting on a dog's stay.While the overall experience is positive, there are a few areas for improvement. Some reviewers have mentioned that the facility can be short-staffed at times, which may lead to issues with caring for dogs that require special attention. Additionally, some reviewers have had issues with the facility's policies, such as being turned down for boarding due to a dog's behavior.The facility's pricing is competitive and reasonable, and the innovativeness of their services and amenities, such as live webcams and daily report cards, is a major plus. Overall, this facility is a good option for pet owners who are looking for a trustworthy and caring place to leave their dogs while they are away.One potential issue that stands out is the case of a dog being injured while in the facility's care, which highlights the importance of proper supervision and safety protocols. While this incident was not typical of the overall experience, it is an important reminder for pet owners to carefully research and evaluate a facility's track record and policies before entrusting their dogs to their care.