The business is located in Building 1600, Lakeland Hills Blvd Boulevard, Lakeland City. It offers a variety of services, including plastic surgery and medical consultations. The business has a rating of 4.8 based on third-party ratings.
The staff is described as kind, compassionate, and caring. They are said to make patients feel at ease and comfortable throughout the consultation and treatment process. The doctor, J. Scott Ferguson, is praised for his expertise, skill, and bedside manner. He is described as being knowledgeable, professional, and trustworthy.
The business has a strong online presence, with a website and social media profiles that provide information about the services offered, the team, and patient reviews. The website also includes a section for making appointments and contacting the business.
The business is wheelchair accessible, with a parking lot, entrance, and restroom designed for people with disabilities. It also accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.
However, one issue was highlighted by a patient who felt uncomfortable with the doctor's behavior during a consultation. The patient felt that the doctor was not truthful about their insurance coverage and made them feel embarrassed about their body. This issue highlights the importance of transparency and patient communication in a medical setting.
Overall, the business has a strong reputation and is highly rated by patients. However, it is essential to address the issue mentioned above to ensure that all patients feel comfortable and respected during their consultations and treatments.