The business has a solid overall rating, indicating a good reputation among customers. Quality of work is also highly regarded, with many clients expressing satisfaction with the end result. Prices are reasonable, and the company seems to offer value for the money. The owner, John, is knowledgeable and provides clear explanations of the process. He and his crew are professional, reliable, and honest, delivering exactly as promised. The company has a long history of excellent customer service, with many clients returning for multiple projects over the years. Accessibility is also a plus, with a wheelchair-accessible parking lot. However, there was one instance where a customer had a negative experience, citing poor communication and overpricing, but this seems to be an isolated incident.